Support

Last Updated: May 17, 2026

Contact: support@personatie.app

We typically reply within 48 hours.

Frequently Asked Questions

Do I need an account to use PersonaTie?

No. PersonaTie is local-first. All your universes, characters, and relationships live on your device. There is no login, no cloud requirement, and no subscription gate on your own notes.

Will my data sync across my iPhone, iPad, and Mac?

iCloud sync is planned for a future update. For now, data lives on a single device. If you need to move data, use the JSON export from the Settings tab.

What is a "Universe"?

A Universe is a scoped network of characters and relationships. PersonaTie has four classes:

What is the Cross-Universe Persona Index?

A single real person — like Su Shi — can appear in multiple universes (the Song Dynasty history, a biographical work, your own historical fiction). PersonaTie lets each appearance be its own independently-editable Persona, while keeping them cross-linked through the index. This is the feature no other relationship tool offers.

How does the AI Studio work?

The AI Studio uses Google Gemini to suggest characters and relationships you may have missed for a given era or work. It is opt-in: you must provide your own Gemini API key in Settings, and you remain in full control of what gets added to your canvas.

Is my data shared with Google?

Only when you explicitly use the AI Studio. In that case, your prompt text (the era, work, or characters you ask about) is sent to Google Gemini. We do not store, log, or transmit your underlying universe data. See our Privacy Policy for details.

I have a feature request.

We love hearing them. Email support@personatie.app with subject line "Feature Request" and a brief description. Your suggestions directly shape the roadmap.

I found a bug.

Email support@personatie.app with subject line "Bug" and as much detail as you can: device model, iOS version, what you were doing, what happened. Screenshots help.

System Requirements

Roadmap

Currently in active development: